Enterprise Software for Sales and Servicing companies.
VALE Software runs sales and servicing businesses. It can provide the complete solution for a user company or it can integrate to other systems to provide better solutions for the specialist areas where the software already in place does not.
Modules include, amongst others not mentioned here:-
- Records of all items to be serviced including contractual arrangements and billing.
- Order processing and invoicing of sold items including bill of materials and telesales.
- Management of service calls from taking to allocating or scheduling to completion including labour and parts employed and including regular maintenance visits as well as breakdowns.
- Comprehensive stock control including serial numbered items, items fitted to others, field stock, mobile stock and multiple warehouses and branches.
- Salesforce software.
- Mobile smart phone based software for field engineers.
- Full financials – as well as VALE’s own financials the VALE solutions integrate to Sage, Access Dimensions and Oracle amongst others.